1. What Gets Deleted
When you request account deletion, we permanently remove the following data associated with your account:
- Your name and email address
- Your hashed password and authentication credentials
- All recipes, collections, notes, and liked recipes
- Your in-app preferences and settings
Anonymised or aggregated usage statistics (which cannot identify you) may be retained for analytics purposes. We may also retain certain records for up to 7 years where required by law (e.g., financial or compliance records). See our Privacy Policy — Section 7 for full details.
2. How to Request Deletion
Account deletion is currently handled by our support team. To close your account and remove your data, please follow these steps:
- Send an email to hello@zayvori.com from the email address registered to your Zayvori account.
- Use the subject line: Account Deletion Request
- Include in the body: your registered email address and a brief note confirming you wish to permanently delete your account and all associated data.
- We will verify your identity — we may reply with a short confirmation step to make sure the request is genuine before proceeding.
- Deletion is completed within 30 days of your verified request. We will send you a confirmation email once the deletion is done.
3. What Happens After Deletion
- Your account becomes inaccessible immediately upon processing.
- Your profile, recipes, and content are deleted from our live database within 30 days.
- Backups containing your data are purged within 90 days of account deletion.
- Your account cannot be restored after deletion is complete.
4. Before You Delete
There is currently no built-in data export feature. If you would like a copy of your recipes before closing your account, please mention this in your deletion request email and we will do our best to provide an export.
If you are having a problem with the app, we are happy to help — email us at hello@zayvori.com and we will work with you to resolve it.
5. Contact Us
For any questions about account deletion or your personal data:
Email: hello@zayvori.com
For broader privacy rights (access, portability, correction), see our Privacy Policy.